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Frequently Asked Questions

If you have any questions or need clarification regarding our products or services at TellusFilters.com, you’ve come to the right place. This FAQs section is designed to address common inquiries and provide you with helpful information. We encourage you to explore the questions listed, and if you don’t find what you’re looking for, feel free to reach out directly to our customer support team for assistance. We are here to help you enhance your indoor air quality and meet your HVAC needs!

How often should I change my air filter?

It’s recommended to change your air filter every 1-3 months, depending on how frequently you use your furnace and the type of filter you have. Just remember, A CLEAN FILTER MEANS A HAPPY FURNACE!

There are several signs that indicate you may need to replace your furnace filter:

1. Increased energy bills: If your heating system is working harder than usual to heat your home, it could be a sign that the filter is clogged and restricting airflow.

2. Reduced airflow: If you notice that there is less air coming out of the vents, it could be due to a dirty filter blocking airflow.

3. Excessive dust: If you see dust accumulating around the vents or on surfaces in your home, it could be a sign that the filter is not capturing dust and particles effectively.

4. Allergies or respiratory issues: If you or your family members are experiencing more allergy symptoms or respiratory issues, it could be because the filter is not removing allergens and pollutants from the air.

5. Strange odors: If you notice musty or strange odors coming from your vents, it could be a sign that the filter needs to be replaced.

It is recommended to check your furnace filter regularly and replace it every 1-3 months, depending on the type of filter and your household’s needs.

Allergy symptoms: If you or your family members experience increased allergy symptoms such as sneezing, coughing, or watery eyes, it could be due to a dirty filter not effectively capturing allergens.

For households with pets and allergies, it is recommended to use high-efficiency filters that have a MERV (Minimum Efficiency Reporting Value) rating of 9 or higher. HEPA (High Efficiency Particulate Air) filters are also a good option as they can capture smaller particles like pet dander and allergens. These filters are designed to trap more airborne particles, leading to cleaner air and improved indoor air quality. Make sure to check the manufacturer’s recommendations for the specific type of filter that is compatible with your furnace.

Oh, finding the right size for your furnace filter can be a bit tricky, but don’t worry, we’re here to help you out!

The best way to know the right size for your furnace filter is to check the dimensions of your current filter or the filter slot in your furnace by measuring the depth, height, and width of the filter cage. You can also consult your furnace’s manual or look up the model number online to find the recommended filter size. And if all else fails, you can always call TellusFilters.com. Just remember, it’s always better to double-check than to end up with a filter that doesn’t fit!

Well, well, well, if you neglect to change your house filter regularly, you’re in for a wild ride! Picture this: debris like dust, mold spores, and allergens. 

If the filter is too full, it can allow this debris to spread throughout your home, which can worsen allergies or respiratory symptoms. 

Higher energy bills: When your filter is clogged, your HVAC system has to work harder to distribute heat or air, which can increase your energy bills.
Uneven heating and cooling: A clogged filter can cause uneven heating and cooling in your home. 

Furnace shutting down: A clogged filter can cause your furnace to shut down.
Premature wear or damage to the heat exchanger: A clogged filter can cause premature wear or damage to the heat exchanger. 

Some signs that it’s time to replace your furnace filter include:

  • Increased heating bills and energy costs
  • Worsened air quality
  • Constant temperature fluctuation
  • The furnace shuts down due to clogs
  • The presence of dust and pet dander around the house
  • Increase in allergies or breathing issues
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